How are you protecting customers (social distancing, branch cleaning)?
Home>COVID-19 FAQ's>How are you protecting customers (social distancing, branch cleaning)?
It’s vital that we keep our customers and colleagues safe at this time. Branch cleaning has been undertaken both by our staff and cleaning contractors, as well as a branch risk assessment in the days prior to the branch reopening. Ongoing branch cleaning will take place and be designated to specific individuals.
We will be practising strict social distancing rules in the yard, the branch and whilst performing deliveries. Customer pick-up points have been zoned and social distancing signage installed .
A member of staff will be working by the gate and will regulate entry to the branch, controlling the number of people on site. If we feel a branch is unable to operate safely, it may close again until procedures can be improved.