Delivery Policy

Please note that due to insurance guidelines, we offer a kerbside service, therefore our delivery personnel will deliver the Goods as near as possible to the delivery address as is safe and the public highway permits, or by specific agreement to deposit goods on your private premises and in accordance with clause 6.4 of our consumer terms and conditions found here-https://www.buildbase.co.uk/consumer-terms-and-conditions. The recipient of the Products is responsible for any additional lifting once the delivery has been made.

 

Our delivery trucks are HIAB vehicles with a crane offlift. Though we offer kerbside delivery the vehicles are very large so do require plenty of maneuvering/turning space, if you are concerned about the delivery access to your delivery address please speak directly with the transport manager in your local branch here- https://www.buildbase.co.uk/storefinder before ordering and they will let you know if delivery will be possible.