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COVID-19 FAQ's
What are your opening hours?
I ordered before you closed and was happy to wait, will I now be a priority for delivery?
Are your landscaping centres open?
and 20 more ...
Video Tutorials
Pay my account/view invoices
Viewing Statements
Branch Quotes
and 3 more ...
Product information
Kitchen/Bathroom prices?
I can't find the product I'm looking for?
My product shows two sizes which is correct?
and 1 more ...
Buildbase services
Can you fit my new bathroom/kitchen?
Do you offer a paint mixing service?
Do you offer a brick matching service?
and 1 more ...
FAQS
How do I get a refund?
VAT Exemption
I'm concerned about my privacy
and 13 more ...
account
Can I apply for a credit account online?
How do I contact credit control?
Can I pay my Builders invoices directly to you?
and 9 more ...
Returns
I have changed my mind?
My Item is faulty?
What is your returns policy?
Collection
When can I collect my order?
Can someone collect on my behalf?
Do I need to bring anything when I collect my order?
and 1 more ...
Delivery
Are you FORS registered?
Do I need be there when the delivery arrives?
Do you deliver overseas?
and 3 more ...